771cuci Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") describes how 771cuci collects, processes, stores, shares and protects personal data obtained from individuals who register accounts, visit the 771cuci website, use the platform's games and services, or communicate with our support team.

This Policy applies to all 771cuci players and website visitors, regardless of whether they are located in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, or elsewhere in Malaysia and internationally. It is intended to comply with applicable data protection legislation and the personal data protection principles under which 771cuci operates.

This Policy should be read alongside the 771cuci Terms & Conditions, which also contain provisions relevant to the use of your personal data.

2. Data We Collect

771cuci collects personal data across several categories depending on how you interact with the platform:

Registration & Identity Data

• Full legal name, date of birth, nationality;
• Malaysian identity card number (MyKad) or passport number;
• Residential address in Malaysia or internationally;
• Mobile phone number and email address;
• Username and encrypted password.

Financial & Transaction Data

• Deposit and withdrawal amounts, dates and payment methods (Touch 'n Go eWallet, Boost, DuitNow, Maybank, CIMB, FPX, etc.);
• Bank account details or e-wallet identifiers used for transactions;
• Bonus and promotion redemption records.

Gameplay & Platform Data

• Game session logs, bet amounts, game outcomes and bet history;
• Platform feature usage, navigation patterns and session duration;
• Device type, operating system, browser type and IP address.

Communications Data

• Support chat transcripts and email correspondence;
• Responses to promotions, surveys or feedback requests.

3. Legal Basis for Processing

771cuci processes personal data on the following legal bases:

• Contractual necessity — processing required to create and maintain your account, process transactions and deliver gaming services;
• Legal obligation — KYC identity verification, anti-money laundering (AML) checks and regulatory reporting required under applicable gaming authority and financial regulation;
• Legitimate interests — fraud prevention, platform security, responsible gaming monitoring and improvement of services;
• Consent — marketing communications and non-essential cookies, where consent has been explicitly given and may be withdrawn at any time.

4. How We Use Your Data

771cuci uses the personal data we hold for the following purposes:

• To register and maintain your 771cuci account and verify your identity;
• To process MYR deposits and withdrawals via your chosen payment methods;
• To provide access to live casino, slots, sportsbook, football betting and arcade games;
• To administer promotions, bonus offers and loyalty rewards;
• To conduct AML checks and comply with regulatory reporting obligations;
• To monitor gameplay for responsible gaming indicators and intervene where necessary;
• To detect and prevent fraud, cheating, collusion and unauthorised account access;
• To respond to customer support queries and complaints;
• To send transactional communications (deposit confirmations, withdrawal updates);
• To send marketing communications where you have opted in — you may opt out at any time.

5. Disclosure to Third Parties

771cuci does not sell, rent or trade your personal data to any third party for their own marketing purposes. We may share your data with the following categories of trusted service providers solely to the extent necessary to operate the platform:

• Payment processors — DuitNow, FPX, Touch 'n Go eWallet, Boost and Malaysian banking partners, to process your transactions;
• KYC & identity verification providers — to verify the identity documents you submit during account opening or withdrawal;
• Game software providers — Pragmatic Play, Evolution Gaming, Playtech and others, who receive minimal session data necessary to deliver games within their systems;
• IT infrastructure & security vendors — cloud hosting, fraud detection and cybersecurity service providers operating under strict data processing agreements;
• Regulatory authorities — where disclosure is required by law, court order or the licensing authority overseeing 771cuci's operations.

All third-party service providers are contractually required to handle your personal data in accordance with applicable data protection standards and may not use it for any purpose beyond the specific service they provide to 771cuci.

6. Cookies & Tracking Technologies

The 771cuci website uses cookies and similar tracking technologies to maintain session security, analyse platform performance and improve user experience. The categories of cookies we use are:

• Essential cookies — required for login session management, account security and platform functionality. These cannot be disabled without impairing platform operation;
• Analytical cookies — used to understand how players navigate the platform (pages visited, time on page, error occurrences) to inform technical improvements;
• Preference cookies — store your platform settings such as language, display preferences and game filters.

You may control or disable non-essential cookies through your browser settings. Note that disabling essential cookies will prevent you from logging in to your 771cuci account.

7. Data Retention

771cuci retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory obligations. As a general guide:

• Account & identity data — retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with AML record-keeping requirements;
• Transaction records — retained for a minimum of 5 years from the date of each transaction;
• Gameplay logs — retained for 2 years from the date of each session, or longer where an active dispute relates to those records;
• Marketing data — retained until you withdraw consent or opt out of marketing communications.

Where data is no longer required and no legal retention obligation applies, 771cuci will securely delete or anonymise the data.

8. Security Measures

771cuci implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction:

• All data in transit is encrypted using TLS (Transport Layer Security) protocol;
• Passwords are stored as salted cryptographic hashes — plain-text passwords are never retained;
• Access to personal data within 771cuci is restricted to authorised personnel on a need-to-know basis;
• Two-factor authentication (2FA) is available to all players and recommended for all accounts;
• Regular penetration testing and security audits are conducted on the platform infrastructure.

Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach that poses a significant risk to your rights, 771cuci will notify affected players and relevant authorities in accordance with applicable law.

9. Your Data Rights

As a data subject, you have the following rights in relation to personal data held by 771cuci:

• Right of access — request a copy of all personal data we hold about you;
• Right of rectification — request correction of inaccurate or incomplete data;
• Right of erasure — request deletion of your data where it is no longer necessary, subject to legal retention obligations;
• Right to restrict processing — request that we limit how we use your data while a dispute is resolved;
• Right to data portability — request a structured, machine-readable export of data you have provided to us;
• Right to object — object to data processing based on legitimate interests, including direct marketing.

To exercise any of these rights, please contact our data team at [email protected] with your account details and a clear description of your request. We will respond within 30 calendar days.

10. Children's Privacy

The 771cuci platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been submitted by an underage individual, we will immediately close the associated account, void any transactions and securely delete all related data.

If you believe an underage person has registered on the 771cuci platform, please notify us immediately at [email protected].

11. Updates to This Policy

771cuci may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations or platform functionality. The date at the top of this page reflects when the Policy was last revised. Where changes are material, we will notify you by email to your registered 771cuci address at least 14 days before the changes take effect.

Continued use of the 771cuci platform following a policy update constitutes acceptance of the revised Policy.

12. Contact & Data Enquiries

For any questions, concerns or requests relating to this Privacy Policy or the personal data 771cuci holds about you, please contact us:

• Email: [email protected] — mark your subject line "Privacy Request"
• Response time: We aim to acknowledge all privacy requests within 3 business days and resolve them within 30 calendar days.

Effective Date: 1 June 2026  |  Version: 2.4